UK Service Bulletin
International Service Bulletin
Classic POD Availability
Applies to those customers who use DPD Classic.
Please be advised, that due to a system issue, images of PODs on the DPD Classic service may not be visible on the DPD website and MyDPD. This does not mean parcels are not delivered.
DPD UK are working to resolve this issue as a matter of urgency.
An update will follow when further information is available.
Extended Post Office Hold Time (France)
Applies to those customers who use DPD Direct.
Due to the prolonged absence of French customers for summer holidays, parcels that can't be delivered to a home address will be held at the post office for an extended period
From July 13th until August 25th, parcels will be held for up to 30 calendar days
1st July 2018
Tax Information - Introduction of GST for low value items to Australia
Applies to those customers who use DPD Direct, Air Express and Air Classic.
Please be aware that the Australian Taxation Office has confirmed that it plans to introduce new rules around the capture of Goods Sales Tax from 1st July 2018.
This GST would only apply to retailers whose turnover within Australia is more than AU$75,000 per annum.
It is the responsibility of the retailer to confirm whether they are liable for this tax and register with the Australian Taxation Office if needed.
They must then capture this GST from consumers at checkout for all low value shipments (under AU$1,000).
Please see the attached pack which acts as guidance of these changes, this should not be considered as a substitute for the services of professional tax advisers.
DPD will be making the necessary changes to our operation to allow retailers to be compliant however, we would recommend that retailers engage professional tax advisers to discuss the impact of this change on their business.
- International Bank Holidays Schedule